Delivering nationwide across Pakistan 24/7 Pharmacist support

OUr Story

Healthcare that shows up at your door, on time, every time.

Medx started with a simple frustration — finding genuine medicine in Pakistan shouldn’t be this hard. Today we’re one of the country’s most trusted online pharmacies, built by pharmacists, technologists and everyday families who wanted better.

Why We Started

From one pharmacy counter to a nationwide promise

Medx began in a single pharmacy in Islamabad, where our founders — a pharmacist and two engineers — kept hearing the same complaint from customers: it was hard to know if the medicine on the shelf was genuine, hard to find the right product without guessing, and even harder to get it delivered reliably outside the big cities.

We set out to fix that. Every product on Medx is sourced directly from registered manufacturers and distributors, checked by our in-house pharmacist team, and tracked from our warehouse to your doorstep. What started as a single delivery bike now reaches over 60 cities across Pakistan.

We’re still guided by the same idea we started with: healthcare should be genuine, affordable, and never out of reach — no matter where you live.

at a glance

25,000+

Registered medicines & health products

60+

Cities served nationwide

500K+

Families who order with us

4.8/5

Average customer rating

Our Mission

Make genuine healthcare simple, honest and within reach for every Pakistani household.

100%

Genuine, registered products — every batch checked before it ships

Mon–Sat

Free consultation with a licensed pharmacist (Mon to Sat, 9:00 AM – 5:00 PM).

24h

Average delivery time in major cities, with cash on delivery available

60+

Cities covered nationwide, with more added every quarter

What We Stand For

The principles behind every order

These aren’t slogans on a wall — they’re what our pharmacist and delivery teams are trained on from day one.

Genuine, always

Every product is sourced from licensed distributors and verified against manufacturer records before listing.

Care first

Our registered pharmacists are one message away — free advice, no upselling, no pressure to buy more.

Privacy by design

Your prescriptions and health data are encrypted and never sold or shared with advertisers — full stop.

Fair, honest pricing

Transparent pricing with no hidden fees, and cash on delivery so anyone can order with confidence.

Behind Medx

A small team, held to a high standard

Pharmacists, engineers and a logistics team who treat every order like it’s going to their own family.

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Dr. Sana Ahmed

Co-Founder & Chief Pharmacist

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Bilal Raza

Co-Founder & CEO

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Noor Malik

Head of Pharmacist Services

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Usman Farooq

Head of Logistics

Have a question we haven't answered?

Our support and pharmacist team are available every day of the week to help with orders, prescriptions or general health questions.

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